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By Paul Weber At Arapahoe High School in Littleton, Colorado there is a teacher with a tremendous ability to capture information and then our attention in a meaningful, yet simple way. Karl Fisch was making a technology presentation to administrators when he struck a nerve with his PowerPoint show titled “Did You Know.”(www.thefiscchbowl.blogspot.com). Consider these excerpts from Fisch’s presentation, “Did You Know”:
Name this country . . .
Fisch ends the presentation with the phrase “Shift Happens,” a popular expression adapted to show us that the world is moving – more quickly than we could have imagined. So what does this mean to nonprofits, organizations, businesses and institutions alike? Strategic planning, the way we’ve known it, may be inadequate. Marketers understand that to stay contemporary with customers you can’t just react to change, you must anticipate change. Strategic plans in most organizations tend to be myopic; seen from the inside-out rather than from the outside-in. Take any strategic plan and review the 3 - 5 year projections. To what extent does the plan consider the changing culture, environment and marketplace that surround the organization? A typical strategic goal of an organization might be to double the programs and constituents served in a 3 year time frame. At the pace of change we face today, it is appropriate to ask questions like:
If these dramatic shifts in the marketplace necessitate a change in our strategic planning process, they also require us to look at our donors in a new light. Marketers are extremely in-tune with generational differences as we move from Baby-boomers to Generation X, Y and now to a new generation of “Millennials.” As we evaluate our strategic plans it is critical to assess how our shifting constituents will affect our message and our work. Today more than ever, being a good steward of gifts means recognizing the entire family, not just the donor. Did you know that “Millennials” are showing to be a much more altruistic and philanthropic generation? Perhaps it is time to develop a marketing communication plan that acknowledges your top donors, their children and their grandchildren. And do so while recognizing the distinct difference between the generations. As Frisch said, “shift happens.” But the more you know, the
better you will anticipate and adapt to meet the needs of your
constituents today and in the future. |